Frequently Asked Questions (FAQ)

🛒 Orders & Payments

1. What payment methods do you accept?
We accept secure payments through Stripe and PayPal.

2. Is my payment information safe?
Yes. All payments are processed through encrypted and secure checkout systems to ensure your data is fully protected.

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🚚 Shipping & Delivery

3. Is shipping free?
Yes, we offer free worldwide shipping on all orders.

4. How long does delivery take?
Delivery usually takes 7–14 days, depending on your location.

5. Can I track my order?
Yes, once your order is shipped, you will receive a tracking number.
You can track your order through our website or via the email we send after shipping.

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🔄 Returns & Exchanges

6. Do you accept returns or exchanges?
Yes, we accept returns and exchanges within 14 days of receiving your order. Items must be unused and in their original condition.

7. How can I request a return?
Simply contact us through our Contact Us page or email, and we will guide you through the process.

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💸 Taxes & Customs

8. Will I have to pay customs fees?
Some countries may charge customs or import fees. These charges are not included in your order and are the responsibility of the customer.

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📦 Product Information

9. How do I choose the correct size?
Each product page includes a detailed size chart. Please check measurements before placing your order.

10. Are the product colors accurate?
We try to display product colors as accurately as possible, but slight differences may occur due to screen settings.

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📞 Customer Support

11. How can I contact you?
You can reach us through:

• Our website’s Contact Us page

• Email support
  We will respond as quickly as possible.

12. Can you help me track my order?
Absolutely! Just send us your order number, and we’ll update you with the tracking details